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The Clever AI API provides endpoints for managing conversations with the AI agent and handling customer service tickets. The API is organized around REST principles and returns JSON responses.

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Base URL

https://clever.nivara.io/en

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Authentication

Authentication details will be provided separately. Contact Nivara supoort team for API credentials.

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Response Format

All responses are returned in JSON format and include:
  • Standard HTTP status codes
  • Consistent error message format
  • Detailed validation errors when applicable

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Error Responses

When an error occurs, you’ll receive: 
{
  "detail": [
    {
      "loc": ["field_name"],
      "msg": "Error message",
      "type": "error_type"
    }
  ]
}

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Available Endpoints

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Conversation Management

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Ticket Management

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Language Support

The API supports two languages:
  • English (en)
  • Italian (it)
Language can be specified when starting a conversation or sending messages.