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POST
/
reinit
curl -X POST 'https://api.clever.nivara.io/reinit?conversation_id=conv_123abc456def'

{
  "conversation_id": "conv_123abc456def",
  "response": "Hello! I'm here to help you with any maintenance requests. Could you please tell me your name?",
  "status": "started",
  "customer_info": {
    "name": null,
    "phone": null,
    "address": null,
    "issue": null,
    "role": null,
    "priority": null,
    "type": null,
    "date_time": "2024-03-21T10:45:00Z",
    "submission_date_time": null
  },
  "is_complete": false
}
Reinitialize an existing conversation, resetting its state while preserving the conversation ID.

​
Query Parameters

​
conversation_id
string
required
The ID of the conversation to reinitialize

​
Response

​
conversation_id
string
Unique identifier for the conversation (same as input)
​
response
string
Initial response from the agent for the reinitialized conversation
​
status
string
Status will be reset to “started”
​
customer_info
object
Reset customer information object
​
is_complete
boolean
Will be set to false
curl -X POST 'https://api.clever.nivara.io/reinit?conversation_id=conv_123abc456def'

{
  "conversation_id": "conv_123abc456def",
  "response": "Hello! I'm here to help you with any maintenance requests. Could you please tell me your name?",
  "status": "started",
  "customer_info": {
    "name": null,
    "phone": null,
    "address": null,
    "issue": null,
    "role": null,
    "priority": null,
    "type": null,
    "date_time": "2024-03-21T10:45:00Z",
    "submission_date_time": null
  },
  "is_complete": false
}